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Return & Refund Policy
Effective Date: January 2026
We want you to love your Rosemary Chick books! If for any reason you are not completely satisfied with your purchase, we’re here to help.
Returns
We accept returns on new, unused, and undamaged books within 14 days of delivery.
To be eligible for a return:
• The book must be unused
• In its original condition
• Free from damage, markings, or wear
• Returned in original packaging
• Signed and personalized copies are final sale and are not eligible for return.
How to Request a Return
To start a return, please email:
Include your order number and reason for the return.
Once your return is approved, return instructions will be provided.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or defective.
Shipping fees are non-refundable.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 7 days of delivery with photos of the damage so we can replace your item or issue a full refund.
Refunds
Approved refunds will be processed to your original payment method within 5–10 business days after we receive and inspect the returned item.
Exchanges
We currently do not offer exchanges. Please return the item and place a new order.